Prices
All items displayed on our website include VAT. Goods may be paid for by secure
credit card transaction, by telephone, personal cheque or building society cheque. There
are no extra charges for credit card payments. Cheques made payable to "Deans
Furnishers Ltd". When paying by cheque goods will be despatched after funds are
cleared. Prices are correct at time of publication. Errors and omissions are accepted.
When we might be doing a discount promotion, this will be taken off after the shopping
basket has been completed and will not be shown on your order until we confirm your
purchase.
Delivery charges (Automatically Added)
We have just revised our delivery charges and are happy to confirm that they have
now been reduced. These will be automatically added to the total at the following
rates
£1 to £99 at £15
£100 to £249 at £20
£250 to £499 at £25
£500 to £749 at £30
£750 to £999 at £35
£1000 plus FREE
(except
deliveries to KW, IV, PA, AB, LL, TR, PL, SY, LD, SA, where a £40
charge will be applied)
Deliveries within the London congestion zone will
incur a £8 surcharge
* These
post codes will incur a £30 surcharge
(ML, KW, IV, PA, AB, PH, DD, KY, LL, TR, PL, SY, LD, SA, G, EH, DG, TD, KL,
KA)
* Scott Islands, PRICE ON APPLICATION.
Collection
There is of course no charge.
Delivery
Our normal delivery service is to the UK Mainland. We are also experienced with supplying
goods further a field from the continent to the USA. For deliveries outside the UK, please
enquire.
Delivery dates
We stock our more popular items, so in this case, delivery would be the next working day
Delivery will be arranged by telephone or email. As our range is so vast from many
different suppliers, it is difficult to give an estimated delivery time for non stock
items. When viewing the goods however, we do give an estimated lead time. If any goods are
not available at the time of receiving your order you will be notified immediately and no
transaction will take place for that item.
Privacy Policy
We are committed to protecting your privacy. We will only use the information that we
collect about you lawfully (in accordance with the Data Protection Act 1998) and according
to the Which? Web Trader Code of Conduct. We collect information about you for 2 reasons:
firstly, to process your order and second, to provide you with the best possible service.
We will not e-mail you in the future unless you instruct us otherwise & we will not
pass your e-mail address to anyone. The personal information which we hold will be held
securely in accordance with our internal security policy and the law and the Which? Web
Trader Code.
Methods of Payment
We accept all major credit cards except Electron & American Express.
Credit Card Security
This is a Thawte authentic website, secured by SSL. We are unaware of any cases of credit
card fraud occurring whilst using our shopping systems. For payment by credit card the
delivery address must be the same as the card holder's address.
After Sales
After Sales can be made via any of the contact methods mentioned in the correspondence
section below, and we will endeavour to respond to after sales within five working days,
whereupon we will provide a likely time-scale to resolve the situation. All after sales
will be dealt with as a matter of priority.
Correspondence
All correspondence should be directed to Deans Furnishers Ltd, 2 Star Street, Ware,
Hertfordshire, Sg12 7AA. Telephone enquiries will be taken at 01920 468887/487757, and
e-mail: dlf@deansfurnishers.com
Finally
Some points that will speed up your order: We verify all orders against current voters
list, so if you have moved in the last 3 years please advise previous address by e-mail.
We check all details with your card provider; please ensure "Invoice" address is
as supplied to your card provider. If you have moved within the last three months please
ensure your card provider has your correct Address details. We use Land Line telephone
numbers as added security checks; please ensure you supply this as well as MOBILE.
Please note that for your Security; we do not dispatch goods to addresses that have no
Land line Telephone Number without getting verification that the addressee lives there. |
